Yes — but only before your order has been marked as “shipped.”

Once an order has shipped, we are unable to cancel it due to the nature of our items.

If your order has not been marked as shipped, please follow these steps:

1. Email us at support@herstoriescollective.com
   
2. Include your order number
   
3. Include your reason for cancellation
   

Our team will review your request and respond as soon as possible.

Orders typically ship within 1–3 business days, excluding holidays.

Please note:

• We do not offer overnight shipping.
• Currently shipping only to USA & Canada.
• All orders ship via designated Shopify couriers. 
• Rates shown at checkout are based on the customer's address, the order’s weight, and dimensions.

Due to the nature of our products, we do not accept cancellations, returns, or exchanges once an order has shipped.

If your order arrives damaged, please contact us at:

support@herstoriescollective.com

Include:

• Your order number
  
• Photos of the damaged item(s)
  
• A brief description of the issue
  

We will work with you to resolve the matter.

For any additional questions or concerns, please contact us at:

support@herstoriescollective.com

We’re happy to help!